Case Studies
How BrainCheck went from 50% to 95% customer onboarding rate
Jun 28, 2023
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BrainCheck struggled to get customers to commit and sign-up. Their sales process was a mess, especially during the onboarding phase, which resulted in lower customer onboarding rates and customers ghosting or not launching properly.
It was a real headache and they needed a solution to streamline things and get those commitments locked in.
The results
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Ever since they started using Roger, everything has changed for the better. The sales process has become so much smoother and customer onboarding has improved dramatically, the show-up rate has gone up from 50-60% to 95%.
All in all, Roger has made a tremendous impact on their efficiency, revenue and customer satisfaction. Their sales process is now fast and efficient, and they can focus on what really matters – helping their customers succeed.